Stephanie Greenfield Don't critcize, condemn or complain Give Honest and sincere appreciation Arouse in the other person an eager want Become genuinely interested in other people Smile Remember that a person's name is to that person the sweetest and most important sound in any language. Be a good listener. Encourage others to talk about themselves Talk in terms of the other person's interest Make the other person feel important - and do it sincerely
1- Show respect for their opinions. Never say, “You’re wrong.” Telling someone they are wrong hurts their intelligence, judgment, pride and self respect. You will never make someone want to change by telling them what they already are is wrong.
2- If you are wrong, admit it quickly Most people will defend a wrong answer, even when they know they are wrong, just to save their pride or “win.” A person is a better person when they can admit their faults. If you admit you are wrong, instead of trying to defend yourself, you will come out a better person every time.
3- Begin in a friendly way Kill them with kindness. If you approach anything any other way, the other person’s hackles are immediately going to flare. You could deter an argument every time with only a minute of friendly actions.
4- Let the other person talk. So many people are me, me, me. If you would just shut up and listen, you could learn great things about other people. Then, once you knew these things, you would have a foundation to stand on when trying to win a person to your side.
5- Let the other person feel like the idea is there’s I DO THIS WITH MY KIDS ALL THE TIME!!!!! I couldn’t help but LOL when I read this. It is so amazing how easy it is and how well it works. I’ve recently let my 17 year old in on the secret and now he thinks he can get away with using it on me. People will feel important if you use an idea of theirs. It makes them feel good and they will always think the better of you because you took “their” idea and used it.
6-Throw down a challenge Who doesn’t like a good challenge? I have never presented a challenge to anyone who hasn’t at least tried to rise above. Who can resist friendly competition? And if it works out for you, even better
7- Be sympathetic with the other person ideas and desires. Empathize…empathize….empathize. Don’t feel sorry for the person…empathize. There is a huge difference. Everyone wants that certain amount of sympathy. Everyone wants to know that you agree…their life is hard and they are amazing for being able to keep it together.
8- Let the other person talk the most Being a good listener is, in my opinion, the best attribute a person could have. Don’t be too quick to start talking after they are done. There is usually more and if it is a problem you are trying to solve, it sometimes solves itself without you ever saying a word
9- Try to honestly see the other person’s point of view If you know where someone is coming from, then you would be in a better place to judge what they are thinking. It is always easier to push for what you want…from where you are standing. It takes more to try for what you want…from where they are standing.
Use encouragement. Make the fault seem easy to correct. This allows them to feel better about them selves and over come the fault quicker.
Let the other person save face. If they are able to save face, it can change a disastrous situation into a manageable one.
Ask questions instead of giving direct orders. This helps with building teamwork, or creating a team environment. This also opens the door to ideas that you might not have thought about.
Let the other person do a great deal of the talking. This helps people feel in control of the situation or conversation, and can make an uncomfortable conversation easy to manage.
Let the other person feel that the idea is his or hers. This is a good one, and has a very positive out come. I look at as having an idea that my boss apposes (because it is my idea), but if it is brought up comes as being my bosses idea it becomes a win, win for everyone.
Talk in terms of the other persons interests. When working with various types of people, this comes in handy. Relating work strategies to say Football, Soccer, or Cars, helps get the message across.
Become genuinely interested in other people. People can tell if you are not interested in them, but are trying to make it look that way. If you are genuinely interested, people will surprise you with their interests and knowledge.
Arouse in the other person an eager want. When you want to do something there is less resistance to it. Take for instance going to school, those that want to are more apt to have better grades.
Smile. Probably the best one, because it can disarm just about anyone. That is if it is a genuine smile.
1. Become genuinely interested in other people: You can make more friends in 2 months when you show your interest in others than in 2 years by trying to make others become interested in you. People like to know you fascinated with their lives not just with your own. You show interest in them then they will show interest in you.
2. Let the other person do a great deal of talking: Letting others talk and not jumping the gun to always be the voice heard makes you are a good listener. Sometimes people just want to talk without being interrupted they want to feel like they were heard so give them time to finish what they need to say before you jump in.
3. Try honestly to see things from the others point of view: Everyone has a different way of looking at things and seeing things, trying your best to put yourself in their shoes and to see where they are coming from will help.
4. If you are wrong, admit it quickly and em-pathetically: There’s no harm in saying, “I was wrong.” Even before you know if you are wrong you can say, “I may be wrong, I have been before. Let’s look at the facts.” It shows the other person that finding the “right” answer isn’t just an ego boost it’s that you genuinely want to find the truth.
5. Smile: A smile is the best service you can give to anyone. And as they say, “Action speaks louder than words.” A smile can say many different things without saying a word. It can say, “You make my happy, you look nice today, I’m glad you are here,” and many other things. Make sure it’s a genuine smile because people can see right through a fake smile.
6. Make the other person feel important-and do it sincerely: Everyone wants to feel important even yourself. So if you obey the gold rule you are a wise man, “Do unto others as you would have them do unto you.” If you want others to make you feel important then do the same to them. Compliment them, tell them they are doing a good job, recognize what they are doing right not wrong.
7. The only way to get the best of an argument is to avoid it: This is easier said than done. I have to keep this in mind with my boyfriend most of the time one of us will jump into an argument but we have to remember to keep calm, listen to one another's views and keep an opened mind. Even if I convince him to agree with me the truth is his opinion is still intact and he is just saying he agrees to get me off his back so what’s the point?
8. Begin in a friendly way: People respond well to friendliness and gentleness. If you come out of the door swinging people will be on the defense and nothing will get accomplished. Start everything with a smile and a gentle tone.
9. Let the other person feel that the idea is his or hers: No one wants to be sold something or to be told what to do. People like to feel as if their idea is the best idea so even if your idea is better they won’t see it that way. A used cars salesman should let the costumer feel that they chose the car even though the whole time that was the car the salesman was trying to sell them.
Shara Foreman 1. Don't ctiticize, condemn or complain 2. SMILE...it costs nothing but creates much! 3. Give honest and sincere appreciation 4. Talk about your own mistakes before criticizing the other person 5. Show respect for the other persons opinions. Never say "You're wrong." 6. If you are wrong, admit it quickly and emphatically. 7. Try honestly to see things from the other person's point of view. 8. Use encouragement. Make the fault seem easy to correct. 9. Be a good listener. Encourage others to talk about themselves.
Definitions 1. Instead of condemning people, let's try to understand them. Also, instead of condemning, try to figure out why they do what they do. IF YOU WANT TO GATHER HONEY, DON'T KICK OVER THE BEEHIVE! 2. Your smile is a messenger of your good will. A smile brightens the lives of all who see it. 3. Showing and giving appreciation shows so much from an individual. Always try to figure out the other person's good points. 4. Always start a constructive criticism with an "I" statement. Think about what you have done wrong and acknowledge that first. 5. Understanding the other persons opinion will help you respect their opinions. But, even if you don't understand them, always respect them. By saying "You're wrong," is like saying that you are right without respect towards them. 6. Admitting you are wrong gains other people's respect. It is a fast way of making friends. 7. by putting yourself in the other person's shoes makes it easier to honestly see things from their point of view. If one thing out of this book is super important...it is to always think in terms of the other person's point of view. 8. By staying positive and encouraging the person that it is ok to make mistakes will be easier for them and you to leasrn from the mistakes. 9. Being a good listener shows people that you genuinely care what they are talking about. Most people don't get encouraged to talk about themselves, so when they do, they are elated and therefore, they become more interested in you!
John Rea 1. The only way to get the best of an argument is to avoid it. As Carnegie puts it, you can’t win an argument. If you win they will resent you and if you lose you will resent them. Avoid the argument and diplomatically try to resolve the dispute. 2. Show respect for the other person’s opinions. Never say, “You’re wrong.” If you say they are wrong you will hurt their feelings and they will not want to change or agree with you. Don’t argue with them and be diplomatic. 3. If you are wrong, admit it quickly and emphatically. The idea here is that the other person wants to feel important. When you are wrong, beat them to the punch and condemn yourself before they can. This only leaves them the option of graciousness to get the feeling of power. 4. Let the other person do a great deal of the talking. With this principle we are letting the other person indulge themselves with praise in their accomplishments so we can express our envy and they can feel important. 5. Try honestly to see things from the other person’s point of view. The idea here is that we try to understand where someone is coming from. There is a reason they are acting the way they do, try to figure out what it is that is making them that way. 6. Be sympathetic with the other person’s ideas and desires. This principle is based on the idea that all people want sympathy so give it to them and you will win them over. 7. Appeal to the nobler motives This means that you let the other person know that you know they are honest and knowledgeable about the dispute and then you let them make the offer, which usually benefits you. 8. Dramatize your ideas Dramatizing your idea is basically pointing out that actions that people can see speak louder than words. 9. Throw down a challenge. To “Throw down a challenge,” is to give someone something to work for so that they can feel a sense of importance. As Carnegie states, it is to give someone the “chance to prove his or her worth, to excel, to win.
Kolby 1. Remember that other people may be totally wrong, but they don't think so. Don't condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that. 2. Tomorrow, before asking anyone to put out a fire or buy your product or contribute to your favorite charity, why not pause and close your eyes and try to think of the whole thing through from another person's point of view? Ask yourself: "why should he or she want to do it?" True, this will take time, but it will avoid making enemies and will get better results - and with less friction and less shoe leather. 3. 'I don't blame you one iota for feeling as you do. If I were you, I would undoubtedly feel just as you do." 4. Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them and they will love you. 5. Criticism is futile and put a person on the defensive and usually makes hime strive to justify himself. 6. If you can be sure of being right only 55 percent of the time, you can go down to wall street and make a millions dollars a day. If you can't be sure you're right even 55 percent of the time, why should you tell other people they are wrong? 7. Of course, you can make someone want to give you his watch by sticking a revolver in his ribs. 8. The only way I can get you to do anything is to give you what you want. 9. Letting the other person feel that the idea is his or hers not only works in business and politics, it works in family as well.
Dawn Smile – it’s a simple way to make a good first impression. Make yourself approachable. Become generally interested in other people - “We are interested in others when they are interested in us.” (Syrus) This principle holds very true today when we show interest in others it opens up the lines of communication. Remember names – the sweetest word to each individual is their own name. So learn them and remember them no matter how hard it may be. Be a good listener – encourage others to talk about themselves. When we show interest in someone that is giving that person an opportunity to share something about themselves. To be a good communicator you must develop good listening skills. Make the other person feel important – and do it sincerely. Nothing comes across as insincere as a brief “how are you” as someone walks by without stopping. Make sure that you pay attention to their response. Don’t ask the question if you don’t want to hear the answer. Let the other person do a great deal of the talking. Be more of a confidant than a drill sergeant. Let the other person feel the idea is his or hers. When offering something let the other person sell themselves on it. Throw down a challenge – if you can’t get anywhere with someone then often the last way to do it is to challenge them to something. This gives the challengee the opportunity to prove not only to you that they can do it but themselves. Begin with praise and honest appreciation. Compliments go much farther in the world of communication than criticism.
1.Don’t criticize, condemn or complain. You might not agree with every ones opinion, doesn’t mean you have to make them feel bad and condemn theirs. Don’t complain either. 2.Give honest and sincere appreciation. Just like it says. Be honest and sincere. Appreciate the others persons time. 3.Arouse in the other person an eager want. 4.Become genuinely interested in other people. 5.Smile. It makes people more comfortable. Smile makes you look approachable as well. 6.Remember that a person’s name is to that person the sweetest and most important sound in any language. 7.Be a good listener. Encourage others to talk about themselves. 8.Talk in terms of the other person’s interests. Tell them what they want to hear and give them what they want. 9.Make the other person feel important and do it sincerely. Make them feel important. Let them think the idea was theirs.
Ben Wagner 1) Begin with praise and honest appreciation. Everyone likes to feel as if they matter or are important. 2) Call attention to people's mistakes indirectly. This approach offers an alternative to belittling someone and making them feel embarrassed or ashamed. 3) Talk about your own mistakes before criticizing the other person. Make it known to others that even though you may be their leader, you are not perfect, nor do you pretend to be. 4) Ask questions instead of giving direct orders. This practice gives others the chance to feel involved rather than just feeling like a cog in the machine. 5) Let the other person save face. Don't be too hard on those with whom you work, give them a chance. 6) Praise the slightest improvement and praise every improvement. Be "Hearty in your approbation and lavish in your praise." Everyone, regardless if they will admit it or not, enjoys the feelings that come from being praised, so give them the honor of praising them. 7) Give the other person a fine reputation to live up to. Make those around you feel like they have big shoes to fill because of the praises you have given and the confidence you have shown to them. 8) Use encouragement. Make the fault seem easy to correct. We all are guilty of mistakes, so there is no need to make a big deal over them if we can avoid it. 9) Make the other person happy about doing the thing you suggest. Give people a vision of what you see and give them the opportunity to buy into it, so they feel they are offering something to the cause.
Ben Wagner 1) Begin with praise and honest appreciation. Everyone likes to feel as if they matter or are important. 2) Call attention to people's mistakes indirectly. This approach offers an alternative to belittling someone and making them feel embarrassed or ashamed. 3) Talk about your own mistakes before criticizing the other person. Make it known to others that even though you may be their leader, you are not perfect, nor do you pretend to be. 4) Ask questions instead of giving direct orders. This practice gives others the chance to feel involved rather than just feeling like a cog in the machine. 5) Let the other person save face. Don't be too hard on those with whom you work, give them a chance. 6) Praise the slightest improvement and praise every improvement. Be "Hearty in your approbation and lavish in your praise." Everyone, regardless if they will admit it or not, enjoys the feelings that come from being praised, so give them the honor of praising them. 7) Give the other person a fine reputation to live up to. Make those around you feel like they have big shoes to fill because of the praises you have given and the confidence you have shown to them. 8) Use encouragement. Make the fault seem easy to correct. We all are guilty of mistakes, so there is no need to make a big deal over them if we can avoid it. 9) Make the other person happy about doing the thing you suggest. Give people a vision of what you see and give them the opportunity to buy into it, so they feel they are offering something to the cause.
• Give honest and sincere appreciation • Talk about your own mistakes before criticizing the other person • Become genuinely interested in other people • Smile • Be a good listener. Encourage others to talk about themselves • Talk in terms of the other person's interest • Make the other person feel important • Use encouragement • Don’t criticize, condemn or complain!
Become genuinely interested in other people. It is easy to get caught up in yourself. It can be a fine line when you are trying to get something out of someone and being a salesmen and being genuinely interested in them.
Don't criticize others. People don't like to be told that what they are doing is wrong or not acceptable. If you want to win someone over than you need to make them feel like they are doing a good job.
Arouse in others an eager want. It is easier to get people to do something if you get them to be interested in it.
Admit to you're own mistakes. Be sincere about it and do it quickly.
Let the other person talk. People like to talk and often times like to talk about themselves.
Give honest and sincere appreciation. People want to feel good and special.
Ask questions instead of giving direct orders.
Smile. People are more attracted to someone who is smiling more than someone who isn't.
Be a good listener. Sometimes people just need someone to listen to them.
1. Give honest and sincere appreciation. Praise someone for doing something right instead of criticizing someone for doing something wrong. People crave to be appreciated. Instead of flattery, mean what you say. Say it from the heart. 2. The only way to get the best of an argument is to avoid it. Welcome the disagreement, control your temper, and listen first. We want a person’s good will. Many times we lose this with an argument. 3. Be a good listener. Encourage others to talk about themselves. Don’t talk about yourself. You will learn a lot from a person if you just listen. Don’t just listen, but be interested. 4. If you’re wrong, admit it quickly. No one likes a person who continuously defends a wrong answer. We respect someone that can admit they are wrong and move on. 5. Begin in a friendly way. Acknowledge that you might have disagreements and that you welcome both sides. The minute you use hostility, the conversation goes nowhere. Be kind and you’ll get the most out of it. 6. Smile. A genuine smile. People can see when you’re smiling just to smile. A smile can soften things and make people feel more comfortable. “A person’s name to them is the sweetest and most important sound in any language.” 7. Arouse in the other person an eager want. Don’t make someone do things; make them want to do things. If a person wants something they will do it and do it right. 8. Show respect for their opinions. Although their opinion might not be correct, it is still their opinion. If you criticize them it will only hurt their self-esteem and confidence. 9. Let the other person save face. If you have the chance to save face it can change a situation around. You might still have differing opinions but they were able to keep their head high.
1. Don't criticize, condemn, or complain: You won’t change someone’s attitude or behavior by criticizing, condemning, or complaining. By taking a more supportive approach, change is more often accepted by the other party. 2. Give honest, sincere appreciation: Don’t flatter others with insincere praise, it will go nowhere. Instead, find something to honestly appreciate in the other person in lieu of a false form of flattery. 3. Arouse in the other person an eager want: Find a way for others to want to do something instead of pressuring them. This approach will make it appear that the ‘want’ is their idea and they are more likely to pursue it. 4. Become genuinely interested in other people: Finding something within someone that you can genuinely appreciate and keeps you interested will contribute to successful relationships. 5. Smile: It costs nothing but gives off the ‘richest’ impression. 6. Remember that a person’s name is to that person the sweetest and most important sound in any language: By taking the time and effort to remember someone’s name, they will remember the act and their impression of you will be that much better. 7. Be a good listener: Listening is generally all that someone wants from you. 8. Begin with praise and honest appreciation: This effort is pertinent in starting off on the right foot with others. 9. Let the other person save face: If they have the opportunity to save face, it can turn a situation completely around; from a negative experience to a positive one.
1. Give honest and sincere appreciation - Showing appreciation to someone can make them want to continue to please, humans crave appreciation.
2. Become genuinely interested in other people - It makes others feel important, remembering small details about someone can effect both of you in a positive way.
3. Smile - A smile is welcoming to others. "It costs nothing, but creates much."
4. Use encouragement. Make the fault seem easy to correct - pointing out minor positive details can make someone feel much more confident in trying to do the things they may not be as good at.
5. Praise the slightest improvement - praising even the smallest improvement can provide the confidence boost one needs to continue to apply themselves to an obstacle or situation.
6. Call attention to people's mistakes indirectly - Nobody wants to be told that they are horrible at something so instead of saying that you hate something tell that person is a subtle way that it may be better suited in a different area than the one initially intended.
7. Let the other person do a great deal of the talking - People like to talk about themselves, they may know more than you which will allow you to ask questions.
8. If you're wrong, admit it - it is better to be honest with yourself than trying to defend yourself.
9. Be a good listener. Encourage others to talk about themselves - People appreciate when they have good listeners, they like to talk about themselves and when you listen it allows you to participate fully in a conversation.
1. Show honest and sincere appreciation: If you show people that you care you are making them feel important and that will in turn make them more likely to use your small business. 2. Arouse in the other person an eager want: This to me means that it is your job to make the person want what you are trying to get them to buy. It is your job to show the customer exactly why the consumers life would be better with this product. 3. Become genuinely interested in other people: When I havent seen a person in a while I always want to talk about what i have been up to and I have to be careful that I don't focus to much on myself but put a focus on the other person. 4. Smile: A smile can go a long way in making a person happier or turning there day around. 5.Be a good listener. Encourage other to talk about themselves: We as a society have put a huge emphasis on listening and that is because it is so very important. People want to talk to someone that listens to them not someone that zones them out. 6. Talk in terms of the other person's interest: It goes back to not talking about only things you enjoy. You have to engage them in the conversation with there interest. 7. Make the other person feel important and in a sincere way: You need to make the person enjoy the conversation that is occurring and while doing it make sure you do not look fake. 8: Show respect for others opinions never say, you're wrong: You have to keep an open mind and realize that not everyone will have the same views as you. 9. If your wrong, admit it quickly and emphatically: To often people will get in an argument and realize they are wrong half way through the argument and then never say anything. If you notice you are wrong you need to be able to own up to it and take accountability.
1. Don't criticize, condemn or complain. Hardly anyone blames themselves for anything. So, blaming them for something is essentially fruitless. Criticizing, condemnation, and complaining put another person on the defensive and, many times, makes them angry.
2. Give honest and sincere appreciate. There is a difference between flattery and appreciation. One is sincere and the other is not. And people can usually tell.
3. Arouse in the other person an eager want. The only way you really can get people to do what you want them to is to make them want to do it.
4. Become genuinely interested in other people. Everyone wants to be noticed. Every one wants to talk about themselves and be recognized. When you learn that, people will appreciate you and be drawn to you.
5. Smile. Actions speak louder than words and a smile is warm and welcoming and makes others feel comfortable around you.
6. Remember that a person's name is to that person the sweetest and most important sound in any language. Our names make us individuals and make us unique. We put a lot of value in our name.
7. Be a good listener. Encourage others to talk about themselves. People are more interested in themselves than in you. When we are able to understand that we can communicate to others much better.
8. Talk in terms of the other person's interests. People don't really care what you are interested in. They care about what they are interested in.
9. Make the other person feel important--and do it sincerely. Everyone wants to feel appreciated and validated. Making people feel important can go a long way when trying to "deal" with them or communicate with them.
1. Don’t criticize, condemn, or complain: Criticizing a person makes them become defensive and makes them feel as if they have to justify themselves. Criticizing and condemning also makes no lasting changes and brings resentment into the relationship. Lincoln said it best when he stated, “Don’t criticize them; they are just what we would be under similar circumstances” (p. 10). Do not complain about something someone does when you yourself do the same thing. It takes self-control and character to be understanding and forgiving.
2. Give honest and sincere appreciation: Everyone desires to have the feeling of importance, appreciation, and greatness. We all have different ways that make us feel this way. Showing encouragement and appreciation gives people incentives to do what you wish, as long as it is sincere. There is much power in honest and sincere appreciation and will ultimately give you the results you want.
3. Become genuinely interested in other people: Becoming interested in people allows you to make more friends and be successful and productive in your life, in your own ways. If you have a company and show interest in people you may win their loyalty and trust by taking the time, energy, and thoughtfulness to learn about them. When you show interest in other people they will show an interest in you.
4. Make the other person feel important – and do it sincerely: Everyone has the need to feel important and appreciated. We need to show honest appreciation and not try to get something out of it. Being able to change a person’s life without them giving anything back to you can be long remembered. Recognizing someone’s importance lets them know you recognize their superiority.
5. If you are wrong, admit it quickly and emphatically: By admitting you are wrong in the situation before they have time to say anything you are giving them a feeling of importance and are condemning ourselves. By doing this they will most likely come back with generosity and forgiveness.
6. Try honestly to see things from the other person’s point of view: Wise and tolerant people try to do this because any fool can condemn them. Putting yourself in their shoes will make you less likely to dislike. This allows cooperation and no resentment. Also, this will avoid making enemies and get you better results.
7. Talk about your own mistakes before criticizing the other person: Talking about your own mistakes lets the person know that you are not perfect, either, and that you have made mistakes yourself. Humbling oneself and praising the other can convince the other to change his behavior.
8. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise”: This gives people the inspiration to keep on improving and gives recognition. Reinforcing the good things in people’s lives will make the poor things lack attention. Abilities will blossom under encouragement.
9. The only way to get the best of an argument is to avoid it: Many times arguments will end in each party being more convinced that their side of the argument is right. Most of the time people do not ask for your opinion and by arguing with them it is not making them like you. Let the other person save face. Arguments never get your opponent’s good will. To keep a disagreement from becoming an argument you should welcome the disagreement, distrust your first instinctive impression, control your temper, listen first, look for areas of agreement, be honest, promise to think over your opponent’s ideas and study them carefully, thank your opponent sincerely for their interest, and postpone action to give both sides time to think through the problem.
Vanessa Rios 1. Don’t Criticize, condemn or complain: When dealing with people we should not criticize them. Instead we should put ourselves in their shoes and try to understand why they did or are doing what they are doing. Understanding them allows us to level with them and thus will have a positive outcome. We should not condemn people because that will only result in hostile feelings. Instead we should take the time to explain why things are the way they are or give second chances instead of simply punishing and disapproving. As in the example of Hoover’s airplane that was serviced with the wrong fuel.
2. Give honest and sincere appreciation: Giving 100 insincere compliments or flattery is equal to one sincere and honest appreciation. People long to be noticed and honored; to be important. To always see other people’s perspective will be successful in career and personal relationships. In the example from Andrew Carnegie’s success was that he made it a point to always praise his assistants publicly and privately. Nonetheless, it was always sincere.
3. Arouse in the other person an eager want: There is only one way to make a person do what you want them to do; make them WANT to. Not only make them want to but arouse in them an EAGER want. Explain to them and show the outcomes to spark in them an interest thus, resulting in an eager want. 4. Become genuinely interested in other people: Having a genuine interest in other people such as the example of the dog being excited to see people is sure to result in others liking you and keep meaningful relationships, the dog has nothing to gain from you liking it all it wants to do is give out a genuine interest or companionship. Having a genuine interest in other people and wanting to talk about them versus yourself is key to being successful business wise and with personal relationships and happiness. “It is the individual who is not genuinely interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failure springs.” 5. Smile: A smile doesn't cost you anything and is an invite to people who may be intimidated by you or are under pressure or are just not having a good day. Giving a smile is simple and will leave a long lasting impression. A smile doesn't cost anything and is priceless. 6. Remember that a person's name is to that person the sweetest and most important sound in any language: A person is a single individual among many others. A person with their own story, thoughts, and life experiences. In the grand scheme of things we are just another person making up the human population and that is why this principle is so important. A name is how an individual is recognized and stands out from the crowd and to know and put forth the effort shows a lot! It shows genuine interest in people. After all that is what we are all searching for is to be important.
7. Be a good listener. Encourage others to talk about themselves: People are more interested in talking about themselves, therefore to be a good listener and make successful relationships be a good listener and encourage others to talk about themselves by asking things that you know people want to answer. Do no t interrupt wait, listen intently; listen don’t just hear what they are saying. 8. Call attention to peoples mistakes indirectly: Make it a positive thing in letting people know that they have made a mistake. Without calling out a person’s mistakes but yet being polite about it will avoid conflict. Let them know that it is good just not for that. 9. When you are wrong admit it: Instead of trying to cover things up and making the situation worse than it might already be defuse the situation by simply admitting that you were wrong. People make mistakes and you will be praised more than if you try to cover it.
1. -Begin with praise and honest appreciation- You will gather the most friends and also create a name for yourself that stands out if you genuinely appreciate others. You will be remembered. Everyone focuses on criticizing others constantly, so an honest compliment can make a world of difference. The more people that remember you as a positive influence, the more opportunities you create for yourself. As they say, “It’s all about the people you know.” People will listen to praise and remember it. 2. -Call attention to people’s mistakes indirectly- People are used to being criticized and can easily be offended if you do not choose your words delicately. Be careful when pointing out another’s mistake, because people will not listen if they feel as they are being attacked. People are sensitive, and you should be sure to point out a positive point along with what should maybe be altered. 3. -Talk about your own mistakes before criticizing the other person- You cannot begin criticizing others before first accepting openly your own problems. People will be much more likely to listen to what you have to say if you show that you are honest in dealing with your own mistakes. It shows you are humble, and don’t believe yourself to be more important than others and also makes the other person much more likely to change. 4. -Ask questions instead of giving direct orders- As Carnegie states, no one likes to take orders, and if you phrase your suggestions as orders, you won’t get very far in getting people to do what you want. Let people learn from their mistakes. People hold their pride and want to feel important. Giving orders creates resistance and resentment. Instead of pushing people, ask questions and show them how a change might benefit their own interests. 5. -Let the other person save face- Again, people’s feelings are constantly an issue to keep in mind, as people do not want to feel criticized. Truly understanding someone else’s position will get you much farther in dealing with others. Even if you are right and the other person is wrong, it is better often times to let it go, to let them keep their pride and dignity intact. You have to ask yourself if it’s really worth the damage an argument will stir up. Let them walk away happy. 6. -Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”- Once again, people appreciate praise and will be more apt to change and improve themselves if you point out that you are seeing an improvement. Sometimes all people need is that little compliment to carry them a long way. It can change futures. People crave the recognition and approval. As Carnegie puts it, people will blossom under encouragement. 7. -Give the other person a fine reputation to live up to- If you give someone a goal to live up to and give them compliments on the work they are doing towards that goal, it can be just what they need to push them forward. Respect people and they will want to prove to you what they can accomplish. 8. -Use encouragement. Make the fault seem easy to correct- If you tell someone how difficult something is, even if it truly is, they are more likely to sooner give up. Make it out like they can accomplish it with ease, and they will work harder towards making it happen. 9. -Make the other person happy about doing the thing you suggest- Again, you can’t get people to do things you want them to by giving out orders. People will not want to do something if they know it’s what you’re trying to get them to do it. You have to show them how doing whatever it is will improve the situation for them. You have to show them how they will benefit and give them respect first.
Don’t criticize, condemn or complain. To criticize, condemn or complain only creates anger and frustration in the person you are dealing with. Find a way to get what you want without making the other person feel bad or they will dig their heels in and you will never get anywhere.
Give honest and sincere appreciation. People need to feel important and appreciated. Give sincere appreciation and you will get the best from those around you.
Arouse in the other person an eager want. If you can get the other person to eagerly want what you have to offer, then the rest of the deal is easy.
Make the other person feel important – and do it sincerely. People need to feel important. Make the other person know that they are important to you and that what they are doing is important.
The only what to get the best of an argument is to avoid it. No one ever wins an argument. The “loser” is usually not happy and will seldom be cooperative.
Show respect for the other person’s opinions. Never say, “You’re wrong.” Saying “your wrong” doesn’t get you anywhere. Work around that accusation and allow the other person determine for themselves that they can be right if they change their mind.
If you’re wrong, admit it quickly and emphatically. The quicker you get it over with the sooner you will gain the respect of others. And the sooner you can get back on course to your goal.
Dramatize your ideas. Be a showman and show your ideas rather than tell them.
Let the other person save face. Allow them a way to save face and they will respect you for not lording it over them and they will be more cooperative.
1) Be sympathetic with the other persons ideas and desires: Being sympathetic with another individuals shows a great deal of care to that person. Letting them know that you understand where they stand on certain issues makes the person on the other end feel better about what they are going through. 2) Let the other person feel that the idea is his or hers: You can really make huge changes with this application. When you do this you make the other person feel important. Who doesn’t like feeling important?? 3) Try to honestly see the other person’s point of view: Putting all other things aside within a particular situation, it really helps to step back and look at the situation with an honest approach. 4) Let the other person talk: As humans we are always wanting to talk about ourselves. Not everyone wants to listen. By giving that other person the power to talk you allow the communication process to run more effectively. 5) Ask questions instead of giving direct orders: This is the biggest item of discussion when it comes to leading and following team work. By creating a more open environment the team succeeds. 6) Begin in a friendly way: No one wants a “Debbie Downer!” It is really important to treat those how you want to be treated. This way people feel cared for and don’t feel like they are combating the person on the other end. 7) Let the other person save face: By saving face, a situation facing much turmoil might find a different outcome. 8) Make the other person feel important-and do it sincerely: We all want to feel important! Complimenting people is huge! If you apply some of the other principles discussed in class (IE: making the person think that it was THEIR idea) you will see different ways to make people feel more important. 9) Smile: Smiles work wonders. You can easily change your day and the people around you if you put in the extra effort to smile more often. The outcome is worth more than the effort put into “smile making.”
1. Don't criticize, condemn or complain: These 3 things will get you no where with anyone fast. Focus on the positive.
2. Give honest and sincere appreciation: People love to hear appreciation for their hard work and will react in a positive way everytime to truthful appreciation.
3. Arouse in the other person an eager want: Everyone is almost always focused or concerned on what they want, so turning your want to their focus work tremendously.
4. Become genuinely interested in other people: People are interesed mostly in themselves. So show interest in them and they will become interested in you.
5. Smile: Nothing is more contagious than a smile.
6. Remember that a person's name is to that person the sweetest and most important sound in any language: Remembering a person's name makes them feel important, and lets them know you really do care about them.
7. Be a good listener. Encourage others to talk about themselves: Actively listening to someone provides a feeling of importance to that person which they more than likely desire more than anything.
8. Talk in terms of the other person's interests: Like I've said before, people are almost always concerned with themselves and their interests. So talking in terms of that person's interests will bring them to the same page as you.
9. Make the other person feel important - and do it sincerely: Nothing will get progress you further along with someone than making them feel truly important.
Stephanie Greenfield
ReplyDeleteDon't critcize, condemn or complain
Give Honest and sincere appreciation
Arouse in the other person an eager want
Become genuinely interested in other people
Smile
Remember that a person's name is to that person the sweetest and most important sound in any language.
Be a good listener. Encourage others to talk about themselves
Talk in terms of the other person's interest
Make the other person feel important - and do it sincerely
1- Show respect for their opinions. Never say, “You’re wrong.”
ReplyDeleteTelling someone they are wrong hurts their intelligence, judgment, pride and self respect. You will never make someone want to change by telling them what they already are is wrong.
2- If you are wrong, admit it quickly
Most people will defend a wrong answer, even when they know they are wrong, just to save their pride or “win.” A person is a better person when they can admit their faults. If you admit you are wrong, instead of trying to defend yourself, you will come out a better person every time.
3- Begin in a friendly way
Kill them with kindness. If you approach anything any other way, the other person’s hackles are immediately going to flare. You could deter an argument every time with only a minute of friendly actions.
4- Let the other person talk.
So many people are me, me, me. If you would just shut up and listen, you could learn great things about other people. Then, once you knew these things, you would have a foundation to stand on when trying to win a person to your side.
5- Let the other person feel like the idea is there’s
I DO THIS WITH MY KIDS ALL THE TIME!!!!! I couldn’t help but LOL when I read this. It is so amazing how easy it is and how well it works. I’ve recently let my 17 year old in on the secret and now he thinks he can get away with using it on me. People will feel important if you use an idea of theirs. It makes them feel good and they will always think the better of you because you took “their” idea and used it.
6-Throw down a challenge
Who doesn’t like a good challenge? I have never presented a challenge to anyone who hasn’t at least tried to rise above. Who can resist friendly competition? And if it works out for you, even better
7- Be sympathetic with the other person ideas and desires.
Empathize…empathize….empathize. Don’t feel sorry for the person…empathize. There is a huge difference. Everyone wants that certain amount of sympathy. Everyone wants to know that you agree…their life is hard and they are amazing for being able to keep it together.
8- Let the other person talk the most
Being a good listener is, in my opinion, the best attribute a person could have. Don’t be too quick to start talking after they are done. There is usually more and if it is a problem you are trying to solve, it sometimes solves itself without you ever saying a word
9- Try to honestly see the other person’s point of view
If you know where someone is coming from, then you would be in a better place to judge what they are thinking. It is always easier to push for what you want…from where you are standing. It takes more to try for what you want…from where they are standing.
Use encouragement. Make the fault seem easy to correct.
ReplyDeleteThis allows them to feel better about them selves and over come the fault quicker.
Let the other person save face.
If they are able to save face, it can change a disastrous situation into a manageable one.
Ask questions instead of giving direct orders.
This helps with building teamwork, or creating a team environment. This also opens the door to ideas that you might not have thought about.
Let the other person do a great deal of the talking.
This helps people feel in control of the situation or conversation, and can make an uncomfortable conversation easy to manage.
Let the other person feel that the idea is his or hers.
This is a good one, and has a very positive out come. I look at as having an idea that my boss apposes (because it is my idea), but if it is brought up comes as being my bosses idea it becomes a win, win for everyone.
Talk in terms of the other persons interests.
When working with various types of people, this comes in handy. Relating work strategies to say Football, Soccer, or Cars, helps get the message across.
Become genuinely interested in other people.
People can tell if you are not interested in them, but are trying to make it look that way. If you are genuinely interested, people will surprise you with their interests and knowledge.
Arouse in the other person an eager want.
When you want to do something there is less resistance to it. Take for instance going to school, those that want to are more apt to have better grades.
Smile.
Probably the best one, because it can disarm just about anyone. That is if it is a genuine smile.
1. Become genuinely interested in other people: You can make more friends in 2 months when you show your interest in others than in 2 years by trying to make others become interested in you. People like to know you fascinated with their lives not just with your own. You show interest in them then they will show interest in you.
ReplyDelete2. Let the other person do a great deal of talking: Letting others talk and not jumping the gun to always be the voice heard makes you are a good listener. Sometimes people just want to talk without being interrupted they want to feel like they were heard so give them time to finish what they need to say before you jump in.
3. Try honestly to see things from the others point of view: Everyone has a different way of looking at things and seeing things, trying your best to put yourself in their shoes and to see where they are coming from will help.
4. If you are wrong, admit it quickly and em-pathetically: There’s no harm in saying, “I was wrong.” Even before you know if you are wrong you can say, “I may be wrong, I have been before. Let’s look at the facts.” It shows the other person that finding the “right” answer isn’t just an ego boost it’s that you genuinely want to find the truth.
5. Smile: A smile is the best service you can give to anyone. And as they say, “Action speaks louder than words.” A smile can say many different things without saying a word. It can say, “You make my happy, you look nice today, I’m glad you are here,” and many other things. Make sure it’s a genuine smile because people can see right through a fake smile.
6. Make the other person feel important-and do it sincerely: Everyone wants to feel important even yourself. So if you obey the gold rule you are a wise man, “Do unto others as you would have them do unto you.” If you want others to make you feel important then do the same to them. Compliment them, tell them they are doing a good job, recognize what they are doing right not wrong.
7. The only way to get the best of an argument is to avoid it: This is easier said than done. I have to keep this in mind with my boyfriend most of the time one of us will jump into an argument but we have to remember to keep calm, listen to one another's views and keep an opened mind. Even if I convince him to agree with me the truth is his opinion is still intact and he is just saying he agrees to get me off his back so what’s the point?
8. Begin in a friendly way: People respond well to friendliness and gentleness. If you come out of the door swinging people will be on the defense and nothing will get accomplished. Start everything with a smile and a gentle tone.
9. Let the other person feel that the idea is his or hers: No one wants to be sold something or to be told what to do. People like to feel as if their idea is the best idea so even if your idea is better they won’t see it that way. A used cars salesman should let the costumer feel that they chose the car even though the whole time that was the car the salesman was trying to sell them.
Shara Foreman
ReplyDelete1. Don't ctiticize, condemn or complain
2. SMILE...it costs nothing but creates much!
3. Give honest and sincere appreciation
4. Talk about your own mistakes before criticizing the other person
5. Show respect for the other persons opinions. Never say "You're wrong."
6. If you are wrong, admit it quickly and emphatically.
7. Try honestly to see things from the other person's point of view.
8. Use encouragement. Make the fault seem easy to correct.
9. Be a good listener. Encourage others to talk about themselves.
Definitions
Delete1. Instead of condemning people, let's try to understand them. Also, instead of condemning, try to figure out why they do what they do. IF YOU WANT TO GATHER HONEY, DON'T KICK OVER THE BEEHIVE!
2. Your smile is a messenger of your good will. A smile brightens the lives of all who see it.
3. Showing and giving appreciation shows so much from an individual. Always try to figure out the other person's good points.
4. Always start a constructive criticism with an "I" statement. Think about what you have done wrong and acknowledge that first.
5. Understanding the other persons opinion will help you respect their opinions. But, even if you don't understand them, always respect them. By saying "You're wrong," is like saying that you are right without respect towards them.
6. Admitting you are wrong gains other people's respect. It is a fast way of making friends.
7. by putting yourself in the other person's shoes makes it easier to honestly see things from their point of view. If one thing out of this book is super important...it is to always think in terms of the other person's point of view.
8. By staying positive and encouraging the person that it is ok to make mistakes will be easier for them and you to leasrn from the mistakes.
9. Being a good listener shows people that you genuinely care what they are talking about. Most people don't get encouraged to talk about themselves, so when they do, they are elated and therefore, they become more interested in you!
John Rea
ReplyDelete1. The only way to get the best of an argument is to avoid it.
As Carnegie puts it, you can’t win an argument. If you win they will resent you and if you lose you will resent them. Avoid the argument and diplomatically try to resolve the dispute.
2. Show respect for the other person’s opinions. Never say, “You’re wrong.”
If you say they are wrong you will hurt their feelings and they will not want to change or agree with you. Don’t argue with them and be diplomatic.
3. If you are wrong, admit it quickly and emphatically.
The idea here is that the other person wants to feel important. When you are wrong, beat them to the punch and condemn yourself before they can. This only leaves them the option of graciousness to get the feeling of power.
4. Let the other person do a great deal of the talking.
With this principle we are letting the other person indulge themselves with praise in their accomplishments so we can express our envy and they can feel important.
5. Try honestly to see things from the other person’s point of view.
The idea here is that we try to understand where someone is coming from. There is a reason they are acting the way they do, try to figure out what it is that is making them that way.
6. Be sympathetic with the other person’s ideas and desires.
This principle is based on the idea that all people want sympathy so give it to them and you will win them over.
7. Appeal to the nobler motives
This means that you let the other person know that you know they are honest and knowledgeable about the dispute and then you let them make the offer, which usually benefits you.
8. Dramatize your ideas
Dramatizing your idea is basically pointing out that actions that people can see speak louder than words.
9. Throw down a challenge.
To “Throw down a challenge,” is to give someone something to work for so that they can feel a sense of importance. As Carnegie states, it is to give someone the “chance to prove his or her worth, to excel, to win.
Kolby
ReplyDelete1. Remember that other people may be totally wrong, but they don't think so. Don't condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that.
2. Tomorrow, before asking anyone to put out a fire or buy your product or contribute to your favorite charity, why not pause and close your eyes and try to think of the whole thing through from another person's point of view? Ask yourself: "why should he or she want to do it?" True, this will take time, but it will avoid making enemies and will get better results - and with less friction and less shoe leather.
3. 'I don't blame you one iota for feeling as you do. If I were you, I would undoubtedly feel just as you do."
4. Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them and they will love you.
5. Criticism is futile and put a person on the defensive and usually makes hime strive to justify himself.
6. If you can be sure of being right only 55 percent of the time, you can go down to wall street and make a millions dollars a day. If you can't be sure you're right even 55 percent of the time, why should you tell other people they are wrong?
7. Of course, you can make someone want to give you his watch by sticking a revolver in his ribs.
8. The only way I can get you to do anything is to give you what you want.
9. Letting the other person feel that the idea is his or hers not only works in business and politics, it works in family as well.
Dawn
ReplyDeleteSmile – it’s a simple way to make a good first impression. Make yourself approachable.
Become generally interested in other people - “We are interested in others when they are interested in us.” (Syrus) This principle holds very true today when we show interest in others it opens up the lines of communication.
Remember names – the sweetest word to each individual is their own name. So learn them and remember them no matter how hard it may be.
Be a good listener – encourage others to talk about themselves. When we show interest in someone that is giving that person an opportunity to share something about themselves. To be a good communicator you must develop good listening skills.
Make the other person feel important – and do it sincerely. Nothing comes across as insincere as a brief “how are you” as someone walks by without stopping. Make sure that you pay attention to their response. Don’t ask the question if you don’t want to hear the answer.
Let the other person do a great deal of the talking. Be more of a confidant than a drill sergeant.
Let the other person feel the idea is his or hers. When offering something let the other person sell themselves on it.
Throw down a challenge – if you can’t get anywhere with someone then often the last way to do it is to challenge them to something. This gives the challengee the opportunity to prove not only to you that they can do it but themselves.
Begin with praise and honest appreciation. Compliments go much farther in the world of communication than criticism.
Larisa Gavrilyuk
ReplyDelete1.Don’t criticize, condemn or complain. You might not agree with every ones opinion, doesn’t mean you have to make them feel bad and condemn theirs. Don’t complain either.
2.Give honest and sincere appreciation. Just like it says. Be honest and sincere. Appreciate the others persons time.
3.Arouse in the other person an eager want.
4.Become genuinely interested in other people.
5.Smile. It makes people more comfortable. Smile makes you look approachable as well.
6.Remember that a person’s name is to that person the sweetest and most important sound in any language.
7.Be a good listener. Encourage others to talk about themselves.
8.Talk in terms of the other person’s interests. Tell them what they want to hear and give them what they want.
9.Make the other person feel important and do it sincerely. Make them feel important. Let them think the idea was theirs.
Ben Wagner
ReplyDelete1) Begin with praise and honest appreciation. Everyone likes to feel as if they matter or are important.
2) Call attention to people's mistakes indirectly. This approach offers an alternative to belittling someone and making them feel embarrassed or ashamed.
3) Talk about your own mistakes before criticizing the other person. Make it known to others that even though you may be their leader, you are not perfect, nor do you pretend to be.
4) Ask questions instead of giving direct orders. This practice gives others the chance to feel involved rather than just feeling like a cog in the machine.
5) Let the other person save face. Don't be too hard on those with whom you work, give them a chance.
6) Praise the slightest improvement and praise every improvement. Be "Hearty in your approbation and lavish in your praise." Everyone, regardless if they will admit it or not, enjoys the feelings that come from being praised, so give them the honor of praising them.
7) Give the other person a fine reputation to live up to. Make those around you feel like they have big shoes to fill because of the praises you have given and the confidence you have shown to them.
8) Use encouragement. Make the fault seem easy to correct. We all are guilty of mistakes, so there is no need to make a big deal over them if we can avoid it.
9) Make the other person happy about doing the thing you suggest. Give people a vision of what you see and give them the opportunity to buy into it, so they feel they are offering something to the cause.
Ben Wagner
ReplyDelete1) Begin with praise and honest appreciation. Everyone likes to feel as if they matter or are important.
2) Call attention to people's mistakes indirectly. This approach offers an alternative to belittling someone and making them feel embarrassed or ashamed.
3) Talk about your own mistakes before criticizing the other person. Make it known to others that even though you may be their leader, you are not perfect, nor do you pretend to be.
4) Ask questions instead of giving direct orders. This practice gives others the chance to feel involved rather than just feeling like a cog in the machine.
5) Let the other person save face. Don't be too hard on those with whom you work, give them a chance.
6) Praise the slightest improvement and praise every improvement. Be "Hearty in your approbation and lavish in your praise." Everyone, regardless if they will admit it or not, enjoys the feelings that come from being praised, so give them the honor of praising them.
7) Give the other person a fine reputation to live up to. Make those around you feel like they have big shoes to fill because of the praises you have given and the confidence you have shown to them.
8) Use encouragement. Make the fault seem easy to correct. We all are guilty of mistakes, so there is no need to make a big deal over them if we can avoid it.
9) Make the other person happy about doing the thing you suggest. Give people a vision of what you see and give them the opportunity to buy into it, so they feel they are offering something to the cause.
Laura Wakefield
ReplyDelete• Give honest and sincere appreciation
• Talk about your own mistakes before criticizing the other person
• Become genuinely interested in other people
• Smile
• Be a good listener. Encourage others to talk about themselves
• Talk in terms of the other person's interest
• Make the other person feel important
• Use encouragement
• Don’t criticize, condemn or complain!
Dan Marshall
ReplyDeleteBecome genuinely interested in other people. It is easy to get caught up in yourself. It can be a fine line when you are trying to get something out of someone and being a salesmen and being genuinely interested in them.
Don't criticize others. People don't like to be told that what they are doing is wrong or not acceptable. If you want to win someone over than you need to make them feel like they are doing a good job.
Arouse in others an eager want. It is easier to get people to do something if you get them to be interested in it.
Admit to you're own mistakes. Be sincere about it and do it quickly.
Let the other person talk. People like to talk and often times like to talk about themselves.
Give honest and sincere appreciation. People want to feel good and special.
Ask questions instead of giving direct orders.
Smile. People are more attracted to someone who is smiling more than someone who isn't.
Be a good listener. Sometimes people just need someone to listen to them.
1. Give honest and sincere appreciation. Praise someone for doing something right instead of criticizing someone for doing something wrong. People crave to be appreciated. Instead of flattery, mean what you say. Say it from the heart.
ReplyDelete2. The only way to get the best of an argument is to avoid it. Welcome the disagreement, control your temper, and listen first. We want a person’s good will. Many times we lose this with an argument.
3. Be a good listener. Encourage others to talk about themselves. Don’t talk about yourself. You will learn a lot from a person if you just listen. Don’t just listen, but be interested.
4. If you’re wrong, admit it quickly. No one likes a person who continuously defends a wrong answer. We respect someone that can admit they are wrong and move on.
5. Begin in a friendly way. Acknowledge that you might have disagreements and that you welcome both sides. The minute you use hostility, the conversation goes nowhere. Be kind and you’ll get the most out of it.
6. Smile. A genuine smile. People can see when you’re smiling just to smile. A smile can soften things and make people feel more comfortable. “A person’s name to them is the sweetest and most important sound in any language.”
7. Arouse in the other person an eager want. Don’t make someone do things; make them want to do things. If a person wants something they will do it and do it right.
8. Show respect for their opinions. Although their opinion might not be correct, it is still their opinion. If you criticize them it will only hurt their self-esteem and confidence.
9. Let the other person save face. If you have the chance to save face it can change a situation around. You might still have differing opinions but they were able to keep their head high.
-Kali Sanders
1. Don't criticize, condemn, or complain: You won’t change someone’s attitude or behavior by criticizing, condemning, or complaining. By taking a more supportive approach, change is more often accepted by the other party.
ReplyDelete2. Give honest, sincere appreciation: Don’t flatter others with insincere praise, it will go nowhere. Instead, find something to honestly appreciate in the other person in lieu of a false form of flattery.
3. Arouse in the other person an eager want: Find a way for others to want to do something instead of pressuring them. This approach will make it appear that the ‘want’ is their idea and they are more likely to pursue it.
4. Become genuinely interested in other people: Finding something within someone that you can genuinely appreciate and keeps you interested will contribute to successful relationships.
5. Smile: It costs nothing but gives off the ‘richest’ impression.
6. Remember that a person’s name is to that person the sweetest and most important sound in any language: By taking the time and effort to remember someone’s name, they will remember the act and their impression of you will be that much better.
7. Be a good listener: Listening is generally all that someone wants from you.
8. Begin with praise and honest appreciation: This effort is pertinent in starting off on the right foot with others.
9. Let the other person save face: If they have the opportunity to save face, it can turn a situation completely around; from a negative experience to a positive one.
-Katie Amen
1. Give honest and sincere appreciation - Showing appreciation to someone can make them want to continue to please, humans crave appreciation.
ReplyDelete2. Become genuinely interested in other people - It makes others feel important, remembering small details about someone can effect both of you in a positive way.
3. Smile - A smile is welcoming to others. "It costs nothing, but creates much."
4. Use encouragement. Make the fault seem easy to correct - pointing out minor positive details can make someone feel much more confident in trying to do the things they may not be as good at.
5. Praise the slightest improvement - praising even the smallest improvement can provide the confidence boost one needs to continue to apply themselves to an obstacle or situation.
6. Call attention to people's mistakes indirectly - Nobody wants to be told that they are horrible at something so instead of saying that you hate something tell that person is a subtle way that it may be better suited in a different area than the one initially intended.
7. Let the other person do a great deal of the talking - People like to talk about themselves, they may know more than you which will allow you to ask questions.
8. If you're wrong, admit it - it is better to be honest with yourself than trying to defend yourself.
9. Be a good listener. Encourage others to talk about themselves - People appreciate when they have good listeners, they like to talk about themselves and when you listen it allows you to participate fully in a conversation.
1. Show honest and sincere appreciation: If you show people that you care you are making them feel important and that will in turn make them more likely to use your small business.
ReplyDelete2. Arouse in the other person an eager want: This to me means that it is your job to make the person want what you are trying to get them to buy. It is your job to show the customer exactly why the consumers life would be better with this product.
3. Become genuinely interested in other people: When I havent seen a person in a while I always want to talk about what i have been up to and I have to be careful that I don't focus to much on myself but put a focus on the other person.
4. Smile: A smile can go a long way in making a person happier or turning there day around.
5.Be a good listener. Encourage other to talk about themselves: We as a society have put a huge emphasis on listening and that is because it is so very important. People want to talk to someone that listens to them not someone that zones them out.
6. Talk in terms of the other person's interest: It goes back to not talking about only things you enjoy. You have to engage them in the conversation with there interest.
7. Make the other person feel important and in a sincere way: You need to make the person enjoy the conversation that is occurring and while doing it make sure you do not look fake.
8: Show respect for others opinions never say, you're wrong: You have to keep an open mind and realize that not everyone will have the same views as you.
9. If your wrong, admit it quickly and emphatically: To often people will get in an argument and realize they are wrong half way through the argument and then never say anything. If you notice you are wrong you need to be able to own up to it and take accountability.
Sara Orton--
ReplyDelete1. Don't criticize, condemn or complain. Hardly anyone blames themselves for anything. So, blaming them for something is essentially fruitless. Criticizing, condemnation, and complaining put another person on the defensive and, many times, makes them angry.
2. Give honest and sincere appreciate. There is a difference between flattery and appreciation. One is sincere and the other is not. And people can usually tell.
3. Arouse in the other person an eager want. The only way you really can get people to do what you want them to is to make them want to do it.
4. Become genuinely interested in other people. Everyone wants to be noticed. Every one wants to talk about themselves and be recognized. When you learn that, people will appreciate you and be drawn to you.
5. Smile. Actions speak louder than words and a smile is warm and welcoming and makes others feel comfortable around you.
6. Remember that a person's name is to that person the sweetest and most important sound in any language. Our names make us individuals and make us unique. We put a lot of value in our name.
7. Be a good listener. Encourage others to talk about themselves. People are more interested in themselves than in you. When we are able to understand that we can communicate to others much better.
8. Talk in terms of the other person's interests. People don't really care what you are interested in. They care about what they are interested in.
9. Make the other person feel important--and do it sincerely. Everyone wants to feel appreciated and validated. Making people feel important can go a long way when trying to "deal" with them or communicate with them.
1. Don’t criticize, condemn, or complain: Criticizing a person makes them become defensive and makes them feel as if they have to justify themselves. Criticizing and condemning also makes no lasting changes and brings resentment into the relationship. Lincoln said it best when he stated, “Don’t criticize them; they are just what we would be under similar circumstances” (p. 10). Do not complain about something someone does when you yourself do the same thing. It takes self-control and character to be understanding and forgiving.
ReplyDelete2. Give honest and sincere appreciation: Everyone desires to have the feeling of importance, appreciation, and greatness. We all have different ways that make us feel this way. Showing encouragement and appreciation gives people incentives to do what you wish, as long as it is sincere. There is much power in honest and sincere appreciation and will ultimately give you the results you want.
3. Become genuinely interested in other people: Becoming interested in people allows you to make more friends and be successful and productive in your life, in your own ways. If you have a company and show interest in people you may win their loyalty and trust by taking the time, energy, and thoughtfulness to learn about them. When you show interest in other people they will show an interest in you.
4. Make the other person feel important – and do it sincerely: Everyone has the need to feel important and appreciated. We need to show honest appreciation and not try to get something out of it. Being able to change a person’s life without them giving anything back to you can be long remembered. Recognizing someone’s importance lets them know you recognize their superiority.
5. If you are wrong, admit it quickly and emphatically: By admitting you are wrong in the situation before they have time to say anything you are giving them a feeling of importance and are condemning ourselves. By doing this they will most likely come back with generosity and forgiveness.
6. Try honestly to see things from the other person’s point of view: Wise and tolerant people try to do this because any fool can condemn them. Putting yourself in their shoes will make you less likely to dislike. This allows cooperation and no resentment. Also, this will avoid making enemies and get you better results.
7. Talk about your own mistakes before criticizing the other person: Talking about your own mistakes lets the person know that you are not perfect, either, and that you have made mistakes yourself. Humbling oneself and praising the other can convince the other to change his behavior.
8. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise”: This gives people the inspiration to keep on improving and gives recognition. Reinforcing the good things in people’s lives will make the poor things lack attention. Abilities will blossom under encouragement.
9. The only way to get the best of an argument is to avoid it: Many times arguments will end in each party being more convinced that their side of the argument is right. Most of the time people do not ask for your opinion and by arguing with them it is not making them like you. Let the other person save face. Arguments never get your opponent’s good will. To keep a disagreement from becoming an argument you should welcome the disagreement, distrust your first instinctive impression, control your temper, listen first, look for areas of agreement, be honest, promise to think over your opponent’s ideas and study them carefully, thank your opponent sincerely for their interest, and postpone action to give both sides time to think through the problem.
Vanessa Rios
Delete1. Don’t Criticize, condemn or complain: When dealing with people we should not criticize them. Instead we should put ourselves in their shoes and try to understand why they did or are doing what they are doing. Understanding them allows us to level with them and thus will have a positive outcome. We should not condemn people because that will only result in hostile feelings. Instead we should take the time to explain why things are the way they are or give second chances instead of simply punishing and disapproving. As in the example of Hoover’s airplane that was serviced with the wrong fuel.
2. Give honest and sincere appreciation: Giving 100 insincere compliments or flattery is equal to one sincere and honest appreciation. People long to be noticed and honored; to be important. To always see other people’s perspective will be successful in career and personal relationships. In the example from Andrew Carnegie’s success was that he made it a point to always praise his assistants publicly and privately. Nonetheless, it was always sincere.
3. Arouse in the other person an eager want: There is only one way to make a person do what you want them to do; make them WANT to. Not only make them want to but arouse in them an EAGER want. Explain to them and show the outcomes to spark in them an interest thus, resulting in an eager want.
4. Become genuinely interested in other people: Having a genuine interest in other people such as the example of the dog being excited to see people is sure to result in others liking you and keep meaningful relationships, the dog has nothing to gain from you liking it all it wants to do is give out a genuine interest or companionship. Having a genuine interest in other people and wanting to talk about them versus yourself is key to being successful business wise and with personal relationships and happiness.
“It is the individual who is not genuinely interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failure springs.”
5. Smile: A smile doesn't cost you anything and is an invite to people who may be intimidated by you or are under pressure or are just not having a good day. Giving a smile is simple and will leave a long lasting impression. A smile doesn't cost anything and is priceless.
6. Remember that a person's name is to that person the sweetest and most important sound in any language: A person is a single individual among many others. A person with their own story, thoughts, and life experiences. In the grand scheme of things we are just another person making up the human population and that is why this principle is so important. A name is how an individual is recognized and stands out from the crowd and to know and put forth the effort shows a lot! It shows genuine interest in people. After all that is what we are all searching for is to be important.
7. Be a good listener. Encourage others to talk about themselves: People are more interested in talking about themselves, therefore to be a good listener and make successful relationships be a good listener and encourage others to talk about themselves by asking things that you know people want to answer. Do no t interrupt wait, listen intently; listen don’t just hear what they are saying.
8. Call attention to peoples mistakes indirectly: Make it a positive thing in letting people know that they have made a mistake. Without calling out a person’s mistakes but yet being polite about it will avoid conflict. Let them know that it is good just not for that.
9. When you are wrong admit it: Instead of trying to cover things up and making the situation worse than it might already be defuse the situation by simply admitting that you were wrong. People make mistakes and you will be praised more than if you try to cover it.
1. -Begin with praise and honest appreciation-
ReplyDeleteYou will gather the most friends and also create a name for yourself that stands out if you genuinely appreciate others. You will be remembered. Everyone focuses on criticizing others constantly, so an honest compliment can make a world of difference. The more people that remember you as a positive influence, the more opportunities you create for yourself. As they say, “It’s all about the people you know.” People will listen to praise and remember it.
2. -Call attention to people’s mistakes indirectly-
People are used to being criticized and can easily be offended if you do not choose your words delicately. Be careful when pointing out another’s mistake, because people will not listen if they feel as they are being attacked. People are sensitive, and you should be sure to point out a positive point along with what should maybe be altered.
3. -Talk about your own mistakes before criticizing the other person-
You cannot begin criticizing others before first accepting openly your own problems. People will be much more likely to listen to what you have to say if you show that you are honest in dealing with your own mistakes. It shows you are humble, and don’t believe yourself to be more important than others and also makes the other person much more likely to change.
4. -Ask questions instead of giving direct orders-
As Carnegie states, no one likes to take orders, and if you phrase your suggestions as orders, you won’t get very far in getting people to do what you want. Let people learn from their mistakes. People hold their pride and want to feel important. Giving orders creates resistance and resentment. Instead of pushing people, ask questions and show them how a change might benefit their own interests.
5. -Let the other person save face-
Again, people’s feelings are constantly an issue to keep in mind, as people do not want to feel criticized. Truly understanding someone else’s position will get you much farther in dealing with others. Even if you are right and the other person is wrong, it is better often times to let it go, to let them keep their pride and dignity intact. You have to ask yourself if it’s really worth the damage an argument will stir up. Let them walk away happy.
6. -Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”-
Once again, people appreciate praise and will be more apt to change and improve themselves if you point out that you are seeing an improvement. Sometimes all people need is that little compliment to carry them a long way. It can change futures. People crave the recognition and approval. As Carnegie puts it, people will blossom under encouragement.
7. -Give the other person a fine reputation to live up to-
If you give someone a goal to live up to and give them compliments on the work they are doing towards that goal, it can be just what they need to push them forward. Respect people and they will want to prove to you what they can accomplish.
8. -Use encouragement. Make the fault seem easy to correct-
If you tell someone how difficult something is, even if it truly is, they are more likely to sooner give up. Make it out like they can accomplish it with ease, and they will work harder towards making it happen.
9. -Make the other person happy about doing the thing you suggest-
Again, you can’t get people to do things you want them to by giving out orders. People will not want to do something if they know it’s what you’re trying to get them to do it. You have to show them how doing whatever it is will improve the situation for them. You have to show them how they will benefit and give them respect first.
-Grant Osman
Don’t criticize, condemn or complain.
ReplyDeleteTo criticize, condemn or complain only creates anger and frustration in the person you are dealing with. Find a way to get what you want without making the other person feel bad or they will dig their heels in and you will never get anywhere.
Give honest and sincere appreciation.
People need to feel important and appreciated. Give sincere appreciation and you will get the best from those around you.
Arouse in the other person an eager want.
If you can get the other person to eagerly want what you have to offer, then the rest of the deal is easy.
Make the other person feel important – and do it sincerely.
People need to feel important. Make the other person know that they are important to you and that what they are doing is important.
The only what to get the best of an argument is to avoid it.
No one ever wins an argument. The “loser” is usually not happy and will seldom be cooperative.
Show respect for the other person’s opinions. Never say, “You’re wrong.”
Saying “your wrong” doesn’t get you anywhere. Work around that accusation and allow the other person determine for themselves that they can be right if they change their mind.
If you’re wrong, admit it quickly and emphatically.
The quicker you get it over with the sooner you will gain the respect of others. And the sooner you can get back on course to your goal.
Dramatize your ideas.
Be a showman and show your ideas rather than tell them.
Let the other person save face.
Allow them a way to save face and they will respect you for not lording it over them and they will be more cooperative.
Steve
1) Be sympathetic with the other persons ideas and desires:
ReplyDeleteBeing sympathetic with another individuals shows a great deal of care to that person. Letting them know that you understand where they stand on certain issues makes the person on the other end feel better about what they are going through.
2) Let the other person feel that the idea is his or hers:
You can really make huge changes with this application. When you do this you make the other person feel important. Who doesn’t like feeling important??
3) Try to honestly see the other person’s point of view:
Putting all other things aside within a particular situation, it really helps to step back and look at the situation with an honest approach.
4) Let the other person talk:
As humans we are always wanting to talk about ourselves. Not everyone wants to listen. By giving that other person the power to talk you allow the communication process to run more effectively.
5) Ask questions instead of giving direct orders:
This is the biggest item of discussion when it comes to leading and following team work. By creating a more open environment the team succeeds.
6) Begin in a friendly way:
No one wants a “Debbie Downer!” It is really important to treat those how you want to be treated. This way people feel cared for and don’t feel like they are combating the person on the other end.
7) Let the other person save face:
By saving face, a situation facing much turmoil might find a different outcome.
8) Make the other person feel important-and do it sincerely:
We all want to feel important! Complimenting people is huge! If you apply some of the other principles discussed in class (IE: making the person think that it was THEIR idea) you will see different ways to make people feel more important.
9) Smile:
Smiles work wonders. You can easily change your day and the people around you if you put in the extra effort to smile more often. The outcome is worth more than the effort put into “smile making.”
Aaron Henretty
ReplyDelete1. Don't criticize, condemn or complain: These 3 things will get you no where with anyone fast. Focus on the positive.
2. Give honest and sincere appreciation: People love to hear appreciation for their hard work and will react in a positive way everytime to truthful appreciation.
3. Arouse in the other person an eager want: Everyone is almost always focused or concerned on what they want, so turning your want to their focus work tremendously.
4. Become genuinely interested in other people: People are interesed mostly in themselves. So show interest in them and they will become interested in you.
5. Smile: Nothing is more contagious than a smile.
6. Remember that a person's name is to that person the sweetest and most important sound in any language: Remembering a person's name makes them feel important, and lets them know you really do care about them.
7. Be a good listener. Encourage others to talk about themselves: Actively listening to someone provides a feeling of importance to that person which they more than likely desire more than anything.
8. Talk in terms of the other person's interests: Like I've said before, people are almost always concerned with themselves and their interests. So talking in terms of that person's interests will bring them to the same page as you.
9. Make the other person feel important - and do it sincerely: Nothing will get progress you further along with someone than making them feel truly important.